Important announcement for Opsgenie customers

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Learn more about upcoming changes for Opsgenie
 
 
Hello Opsgenie customer,
We acquired Opsgenie in 2018 to provide customers with best‑in‑class alerts, on‑call scheduling, and more. Since then, we've been working to bring the Opsgenie features you rely on into both Jira Service Management and Compass. We've done this with one primary goal in mind: to simplify collaboration between the development and IT operations teams that rely on Atlassian to keep their businesses running.
With that in mind, Atlassian is announcing the end of support for Opsgenie, effective April 5th, 2027. Starting on that date, Opsgenie will shut down, and will no longer be accessible.
In addition, we've also announced that Opsgenie will no longer be available for purchase effective June 4th, 2025. This means that, starting on that date, no new Opsgenie instances will be available for purchase. At that point, edition upgrades and downgrades will no longer be possible, although adding more seats to existing sites will still be permitted. Renewals will continue to be allowed, so long as they don't extend past April 5th, 2027.
Starting soon, Opsgenie owners will be able to access an automated Opsgenie migration tool by navigating to Settings > Migrate Opsgenie. Please note that this has begun rolling out today and will be available to all Opsgenie customers within the next few days.
Thank you for being an Opsgenie customer. We recognize the significance of this transition, and are here to support your team as you navigate your migration. You can read the full announcement to learn more about this change, and about planning your migration.
Read the announcement
 

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